In my earlier article I shared my opinion about using 5 WHYs to find root causes. What I really missed to point was, it is not just applied to find root cause to problems, but it can be used to find root cause to good things that are happening on the team.
In sprint retrospectives we usually pick some problem that occurred, try to figure out why it happened, and then understand how we could prevent this problem from happening again in the future. Our root cause analysis meetings are usually always on “What is That Not Going Well”.
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